General
This website is operated by PIGAL. Throughout the site, the terms “we,” “us,” and “our” refer to PIGAL.
PIGAL offers this website, including all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, and policies stated here.
Our online store is dedicated solely to the sale of PIGAL products. Custom tailoring or special requests are available only through direct contact and prior approval.
Orders and Payments
Orders can be placed securely through our website.
We accept PayPal, credit card payments, Apple Pay, and Samsung Pay (or equivalent payment platforms).
All transactions are processed through trusted third-party payment gateways.
We do not store or have access to your complete payment information.
Prices displayed on the website are final and charged in the currency shown at checkout.
Local import duties, customs, or taxes in your country are not included in our prices and are the responsibility of the customer.
Shipping and Delivery
We currently ship to the United States and Europe.
Estimated delivery time is 7–14 business days, depending on the destination.
We are not responsible for delays caused by customs, incorrect shipping addresses, or issues with the shipping carrier.
Once the package is handed to the carrier, liability transfers to the shipping provider.
Cancellations and Returns
Orders may be canceled only if the item has not yet been shipped.
Once an order is shipped, it can be returned according to our Return Policy.
Returns are accepted within 14 days of receipt for a full refund, provided that:
The item has not been used, altered, or repaired.
All original tags and packaging are intact.
The customer pays return shipping costs unless the product is defective.
