Política de envío
Shipping Policy
Effective Date: February 23, 2026
PIGAL Industries Ltd. (“PIGAL”, “we”, “our”, or “us”) is committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines how orders are processed and shipped.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Processing time refers to the time required to prepare, inspect, and package your order before shipment. Processing times do not include weekends or public holidays.
Shipping Time
Once your order has been processed and the item is ready for dispatch, estimated delivery time is:
5–10 business days from the date the item is ready for shipment.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on destination, carrier performance, customs procedures, and other external factors.
International Shipping
We offer international shipping.
Delivery times may vary depending on the destination country. Customers are responsible for ensuring that local import regulations allow the purchase of our products.
Shipping Costs
We offer free shipping on all orders.
Customs Duties and Taxes
For international orders, including shipments to the United States and other countries, customs duties, import taxes, or additional fees may apply.
These charges are the responsibility of the customer. PIGAL Industries Ltd. is not responsible for customs clearance delays or additional import charges.
Delays
PIGAL is not responsible for delays caused by:
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Shipping carriers
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Customs authorities
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Incorrect shipping information provided by the customer
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Events beyond our reasonable control
Delivery timeframes are estimates and not contractual guarantees.
Lost or Damaged Shipments
If a shipment is lost or damaged in transit, PIGAL will investigate the matter with the shipping carrier.
Resolutions, including replacement or refund, will be handled at our sole discretion following review of the case.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
PIGAL is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Information
For shipping-related inquiries, please contact: